National Vehicle Recognition System (NVRS) Frequently Asked Questions

Yes, every station is equipped with at least one UTTS-compatible pump.

Yes, both individual and corporate taxpayers are required to install a VITU device on each vehicle in active use.

Registration for the UTTS system is only available at utts.gov.tr. Alternative websites cannot be used for registration.

• Yes, you can refuel without a VITU device, but your purchase cannot be claimed as an expense.
• No penalties are applied for not having a VITU device.

Currently, LPG vehicles are not required to have a VITU device. Infrastructure developments are expected to be completed in the coming periods.

No, electric vehicles are exempt from the VITU requirement.

When a vehicle is sold or repossessed, the new owner must install a new VITU device.

No, payments can only be made via wire transfer or EFT through utts.gov.tr.

No, installation is provided at no extra cost. You can schedule a free installation appointment with an authorized service center.

Yes, motorcycles can be fitted with a VITU device.

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The VITU device comes with a two-year warranty. To address the issue, book an appointment with an authorized service center. Şekil

The TTS device has been replaced by the VITU device. You will need to install a VITU device to replace the TTS device.

Yes, you can still refuel, but the transaction will not qualify as an expense.

Use the designated UTTS pumps to refuel.

• Visit utts.gov.tr. for detailed information.
• For further inquiries, contact the Petrol Ofisi Call Center.

Use of regular pumps are classified as non-UTTS. As a result, such purchases cannot be claimed as expenses.

• If the fuel was purchased from a non-UTTS pump, it cannot be claimed as an expense.
• If you refueled from a UTTS pump and still face issues, report the problem via the UTTS call center.

Since the e-invoice system is used, the financial records linked to the license plate can be accessed via;

• e-Government,
• the relevant corporate pages.

Yes, transitioning to the UTTS system is mandatory.

Currently, a separate VITU device is installed for each customer. (Work on the DİAS system is ongoing, but for now, the process is handled manually.)

Yes, dual-tank vehicles require two separate devices, with fees applicable for both.

As long as Petrol Ofisi and BP sales types remain unchanged under the new Petrol Ofisi (PO) implementation, the process will continue as before.

Yes, applications can be made for such vehicles. However:

• A rental agreement must be provided, indicating the vehicles are leased.
• The VITU request must specify the vehicle as a rental.

• Each vehicle requires a separate application.
• However, batch uploads of vehicle information can be done using an Excel file

Both options are available:

• Payments can be made in bulk,
• Or individual drivers can pay for their vehicles at the time of installation.

Yes, the device is under warranty. If a malfunction occurs:

• A replacement device will be issued.
• The defective device will be returned to the manufacturer.
• If no user error is detected, a refund will be processed.

No, vehicles are not required to visit the service center. On-site installation can be arranged by contacting an authorized service provider.

• Devices not installed by December 31, 2024, will have their applications canceled, and fees refunded.
• Re-application will be required, and the current pricing will apply.

This process is currently under review. Detailed updates will be published on the UTTS website.