New features added to Petrol Ofisi's Lubricants Assistant Lubi

For the past 14 years, Petrol Ofisi Group has maintained its leadership in Türkiye’s lubricants market and continues to pioneer advancements in the industry by further improving Lubi, its lubricants assistant that elevates customer experiences.

Lubi, which has gained users' trust through its services, has assisted nearly 6,000 users in selecting the ideal lubricant for their vehicles in just seven months. Additionally, it has recommended Petrol Ofisi lubricants corresponding to products users previously used through almost 4,000 requests.

Lubi, the first digital assistant in the industry to incorporate voice messaging With a sector-first integration of voice messaging, Petrol Ofisi Group has made Lubi even more practical and efficient, enabling emotional state detection and reporting through AI-supported messages. The addition of English and Russian language options makes Lubi accessible to a wider audience, while AI-powered language assistants further improve its functionality. New features, such as product selection listings, aim to elevate the user experience and provide seamless navigation.

"We are driving innovation in tune with the rapidly advancing digital age.” Sezgin Gürsu, Lubricants Director at Petrol Ofisi Group, stated: "At Petrol Ofisi Group, our lubricants team adopts a customer-first and innovative mindset in every process, from pre-sales to after-sales, ensuring we deliver the best solutions for our customers. We remain committed to evolving in step with the rapid digital transformation shaping the world today. That is why we continually improve user experiences by introducing new features to AI-driven platforms like Lubi, offering faster, more efficient solutions to make life easier for our customers. Recognizing that progress is an ongoing journey, we will keep enhancing Lubi with advanced features inspired by technological innovation and evolving customer needs.”

Lubi instantly finds the best lubricant for your vehicle With its smart tools, Lubi helps users pick the perfect lubricant from Petrol Ofisi’s extensive range, tailored for all vehicle types. Simply enter your vehicle’s make, model, and year, and Lubi will suggest the most suitable Petrol Ofisi lubricants, adhering to engine manufacturer standards. Lubi also instantly provides the ideal Petrol Ofisi solution for any specific application area. Users can type in the name of a product from another brand or simply upload a photo to get personalized recommendations. Using advanced AI and image recognition technology, Lubi identifies products in photos and offers a matching Petrol Ofisi alternative. In addition to recommendations, Lubi delivers detailed technical and safety information about products in seconds. It can also send product catalogs in PDF format and guide users to the nearest Petrol Ofisi Maxima oil change centers and retail locations based on their location. This allows users to review product details and conveniently find nearby oil change services.

You may reach Petrol Ofisi’s Lubricants Assistant, Lubi, by calling 0850 339 19 19.